Bomb Threat

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In the case of a bomb threat:

  • Remain calm. Pay attention to your telephone display and record the information shown in the display window.
  • The objective is to keep the caller on the line as long as possible to attempt to gather as much information as possible. Try not to anger the caller at any time.
  • DO NOT put the caller on hold DO NOT attempt to transfer the call
  • While engaging the caller; pay attention to any background noise or distinctive sounds (machinery, traffic, other voices, music, television, etc).
  • Note any characteristics of the caller’s voice (gender, age, education, accent, etc).
  • Attempt to obtain information on the location of a device (building, floor, room, etc).
  • Attempt to obtain information on the time of detonation and type of detonator.
  • Immediately after the caller has ended the call, notify the University Police by dialing 911.
  • If the threat was left on your voice mail, do not erase. Notify the immediate supervisor within your work area.
  • Use the the telephone bomb threat checklist to jog your memory about call details.